Seller identification
INVEINVI, SL.
CIF: B55715759
Address: C/ Casanova, 140, 8º 3ª, 08036 Barcelona (Spain)
Email: info@mytinywoof.com
Telephone: 618 597 465
Object
These terms and conditions govern the purchase of products offered through the website mytinywoof.com.
Purchase process
The user can select the desired products and add them to the shopping cart. The order will be finalized once the payment process is complete.
After the purchase, the customer will receive an order confirmation via email.
Prices
All prices shown on the website are expressed in euros (€) and include applicable taxes, unless expressly stated otherwise.
Shipping costs will be displayed before you finalize your purchase.
Payment methods
The store accepts the payment methods indicated in the purchase process, with Visa, Mastercard, Bizum or bank transfer.
Card and Bizum payments are made through Redsys' secure platform, which guarantees the protection of the customer's financial data.
Shipping
Orders will be sent to the address provided by the customer during the purchase process.
Delivery times are indicative and may be affected by circumstances beyond the control of INVEINVI, SL.
Right of withdrawal
The customer has a period of 14 calendar days from receipt of the order to exercise their right of withdrawal, without needing to provide justification.
To exercise this right, you must notify us in writing info@mytinywoof.com.
The product must be returned in perfect condition, unused and in its original packaging.
Return shipping costs will be borne by the customer, unless otherwise provided by current legislation.
Defective products or shipping errors
If the customer receives a defective or incorrect product, they should report it as soon as possible via email. info@mytinywoof.com to proceed with its replacement or refund.
Responsibility
INVEINVI, SL will not be liable for delays or non-compliance due to force majeure or circumstances beyond its control.
Applicable legislation
These terms and conditions shall be governed by Spanish law.
Any dispute will be submitted to the appropriate courts and tribunals in accordance with consumer and user protection regulations.